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Cloud news 22nd April 2012

Cloud news 22nd April 2012

• April 22, 2012 • Comments (0)

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Zoho Support introduce time-based actions
Zoho Support has been updated with a new feature: time-based actions. These help you to create automatic actions for your support tickets based on rules that you set. For example, you can set Zoho Support to email you if a ticket hasn’t been allocated within a couple of hours, or close [...]

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