Tag: OneDesk
Cloud news 22nd April 2012
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Zoho Support introduce time-based actions
Zoho Support has been updated with a new feature: time-based actions. These help you to create automatic actions for your support tickets based on rules that you set. For example, you can set Zoho Support to email you if a ticket hasn’t been allocated within a couple of hours, or close [...]
Category: News & announcements
Cloud news – 31 January 2012
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OneDesk launches new UI
Powerful business suite OneDesk has announced a major reshuffle of its menus and navigation. The new look is undoubtedly more compact, but each user will need to partially re-learn the application menus. Most features are now found via icons, rather than prompts from text labels or links. The Personal Menu now drops down from [...]
Category: News & announcements
Cloud News – 14 December 2011
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amoCRM Updates
Over the last couple of weeks amoCRM has been tweeting about all the changing they are implementing.
The new features include the ability to customize your fields and the soon to be released mobile app.
amoCRM software is easy to use and have been producing radical results for users who want to increase their customer conversion [...]
Category: News & announcements
Cloud News – 26 November 2011
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Egnyte and IT consumerization
Egnyte is a Hybrid Cloud which is basically the combination of Public Clouds and Private Clouds, keeping the control benefits of the Private Cloud and combining it with the cost effective benefits of Public clouds. It’s the best of both worlds and considered the way forward for cloud computing.
The Egnyte HybridCloud solution [...]
Category: News & announcements
