Tag: icomplete
Cloud news – 25th June 2012
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Zoho Support introduce new automation feature
Zoho Support have added a powerful new automation feature to their cloud based helpdesk software. The simple ‘Request Assignment Rules’ feature allows users to automate the allocation of a ticket to the appropriate department and to the appropriate person. Professional and Enterprise users now have permissions to create rules that [...]
Category: News & announcements
Cloud news – 4th June 2012
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Zoho Sites launched on Google Apps Marketplace
Zoho have launched a new app in the Google Apps Marketplace. Zoho Sites is a ‘business website builder for everyone’; integrating it with your Google Apps account allows you to collaborate and share your webpages with colleagues, clients and remote staff. Zoho Sites uses a simple drag-and-drop interface to [...]
Category: News & announcements
Cloud news 16 Feb 2012
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Improvements to Zoho Support interface
The Zoho team are applying a more consistent look and feel across all their products this year. The latest to receive a facelift is Zoho Support.
Zoho have made a number of usability improvements to try to cut down on scrolling, keeping key content above the fold. Compact layouts tend to make [...]
Category: News & announcements
Cloud News – 9 November 2011
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Ask the user community
When introducing a new product or service to the public, it is very important to have an area where people can get answers to the multitude of questions they are bound to have. The notion of the FAQ is quite outdated and many users simply don’t want to search for solutions, they’d [...]
Category: News & announcements
