Project management is one area where the cloud excels, and any new entrant into the market is faced with formidable competition. Basecamp, Podio, Huddle, Planbox, Zoho Projects and GoLIMS all offer project management SaaS. Each has a unique selling point, whether it’s Agile (Planbox) or research project management (GoLIMS).
There’s a great deal of choice for [...]
Cloud software is a hugely competitive field, and there’s no shortage of collaboration products to choose from. TeamworkPM, Huddle and Basecamp are just three of the SaaS products carving their own niche, and all have acquired their own loyal following for their own reasons. The next logical step is a collaborative tool that’s more specific: [...]
It’s been over a year since our last look at Huddle. In that time, the company has continued to improve its SaaS product without compromising on usability. Despite its undeniable complexity and breadth, Huddle has retained its flawless UI and continues to impress with every update.
Perhaps it’s for this reason that government organisations seem to be [...]
BetterSalez is a new cloud based sales tracking software which will include several online apps to help you manage your sales. I say ‘will’ as the software is still in its early stages. At the time of writing this article, the main app is the only one in beta; three additional apps marked as ‘coming [...]
Before we begin, let’s get the basics out of the way: Podio is huge. It’s hard to know where to begin.
When you sign up, you’ll be asked what you intend to use the software for. I chose project management, but the versatility of the product means you can use it for a wide range of business [...]
There are a wide range of project management systems in the cloud tailored to suit all kind of needs. Last week, we looked at Comindware Tracker, but there are dozens of similar PM tools, all with their own pluses and minuses.
Planbox is a project management system designed for businesses who take the agile project [...]
We’re no strangers to help desk support software, and TeamSupport is another competitor in the market for online customer support management in the cloud. TeamSupport is designed for both B2B technology companies and internal support desks. It helps manage support through channels that customers are most comfortable with, including phone, web, email and chat.
Tickets are logged [...]
Last week’s review of Ticksy is still fresh in my mind, so I thought a review of Zendesk would be a timely follow-up. Zendesk has a number of features in common with Ticksy and it’s aimed at a similar audience, but in some ways, they’re like chalk and cheese.
Getting Started with Zendesk
Zendesk takes tickets from [...]
The number of businesses that rely on shift-based working schedules is enormous, and the various tasks and responsibilities related to managing such schedules is sure to prove time-consuming even for experienced managers. Software tools play a vital role in making scheduling easier, and inevitably, such tools have entered into the cloud space. EZShift is a [...]
Bringing the various tasks involved in the day-to-day operation of a business online with simplified tools is a major part of the cloud’s purpose, and testing processes are certainly part of the engines that make today’s businesses click. It seems natural, then, that testing would find its way into the cloud space, and TestLodge has [...]